Privacy Policy

Cartersville Auto Detailing respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a form, communicate with us, or use our detailing services.

By using our website or submitting your information, you agree to this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name

Email address

Phone number

Vehicle details

Service address or general location

Appointment details

Messages or information submitted through forms, calls, texts, emails, or other communications

We may also collect non-personal information automatically when you visit our website, such as:

Browser type

Device type

IP address

Pages visited

Website usage data

Cookies and tracking information

SMS, Phone, and Email Consent

By submitting your phone number and/or email address, you provide express written consent for Cartersville Auto Detailing to contact you regarding detailing services, appointment updates, estimates, promotions, follow-ups, and customer support.

Communications may include phone calls, emails, SMS text messages, or MMS messages. Message and data rates may apply. Message frequency may vary.

Consent to receive marketing text messages is not a condition of purchase.

You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at:

[email protected]

You may also request to stop receiving marketing communications by emailing us directly.

No Sharing of SMS Opt-In Data

Cartersville Auto Detailing does not sell, rent, share, or transfer SMS opt-in data, phone numbers, or text messaging consent information to third parties, affiliates, partners, or lead generators for marketing or promotional purposes.

Mobile information collected for SMS communication will only be used by Cartersville Auto Detailing and its necessary service providers to deliver and manage communications requested or consented to by the customer.

This includes service providers who help us operate our website, booking systems, customer communication tools, payment systems, or SMS delivery platforms. These providers are only permitted to use the information as needed to provide services on our behalf.

How We Use Your Information

We may use your information to:

Provide auto detailing services

Respond to inquiries and estimate requests

Schedule, confirm, reschedule, or follow up on appointments

Send service reminders and customer support messages

Send promotional offers, if you have provided consent

Process payments or invoices

Improve our website, services, advertising, and customer experience

Maintain records for business, tax, legal, or compliance purposes

Protect our business, customers, website, and systems

Where possible, we may anonymize or aggregate information for analytics and business improvement.

Cookies and Tracking Technologies

Our website may use cookies, pixels, web beacons, analytics tools, and similar tracking technologies to improve website functionality, understand visitor behavior, measure advertising performance, and enhance the customer experience.

These technologies may collect information such as your IP address, browser type, device type, pages visited, and interactions with our website.

You can disable cookies through your browser settings. However, disabling cookies may affect website functionality or your browsing experience.

How We Share Information

We do not sell your personal information.

We may share limited personal information only when necessary with:

Service providers that help us operate our business

Website, booking, CRM, communication, payment, or analytics providers

Payment processors or financial institutions when processing transactions

Legal, regulatory, or government authorities when required by law

Professional advisors, such as accountants, lawyers, or insurance providers

Parties necessary to protect our rights, safety, customers, or property

SMS opt-in data and text messaging consent information are not shared with third parties or affiliates for marketing or promotional purposes.

Data Security Practices

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

Access to personal information is limited to authorized personnel, contractors, and service providers who need the information to perform business-related services.

Although we take reasonable steps to protect your information, no website, software system, or method of electronic storage is completely secure. We cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to provide services, manage customer relationships, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

Your Rights and Choices

You may request to:

Access the personal information we have about you

Correct inaccurate information

Request deletion of your personal information

Opt out of marketing emails or text messages

Ask questions about how your information is used

To make a request, contact us at:

[email protected]

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take reasonable steps to delete it.

Call, Text, and Email Recording

By communicating with Cartersville Auto Detailing by phone, text, email, or other electronic communication, you acknowledge that communications may be recorded, stored, or reviewed for quality assurance, training, customer service, dispute resolution, and business purposes where permitted by law.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

Contact Us

For questions about this Privacy Policy or your personal information, contact:

Cartersville Auto Detailing
Email: [email protected]